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Can't send messages

PreviousHelpNextCan't send MMS

Last updated 3 years ago

There can be several reasons why your messages are not sent.

Make sure :

  1. You have added and confirmed your provider credentials on the page

  2. You are sending a message to a valid phone number

  3. You have enabled geo permissions (for Twilio and SignalWire) for the receiver's country, if not do it for Twilio. You can do it on Space settings page for SignalWire

  4. Your Twilio, MessageBird, or SignalWire account is active

  5. Your Twilio, MessageBird, SignalWire balance is not null or negative

  6. If you still can't figure it out,

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